SlackIQy Communications ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our site and services, including our team messaging platforms, collaboration tools, digital workplace solutions, and real-time communication software. This policy applies to all users of our online platform.
**Information We Collect**
We collect several types of information from and about users of our service, including:
**Information You Provide Directly to Us:** This includes information you provide when you register for an account, create or modify your profile, use our features, request support, or otherwise communicate with us. This information may include your name, email address, company name, job title, and any content you upload or share through our platform.
**Information Automatically Collected:** When you access or use our site, we automatically collect certain information, including:
**Log Data:** We collect log data, such as your IP address, browser type, operating system, referring website, pages visited, location, mobile carrier, device information (including device and application IDs), search terms, and cookie information.
**Usage Data:** We collect information about your use of our platform, including the features you use, the actions you take, and the time, frequency, and duration of your activities.
**Cookies and Similar Technologies:** We use cookies, web beacons, and other similar technologies to collect information about your browsing activity and preferences. You can control cookies through your browser settings and other tools.
**Information from Third-Party Sources:** We may also receive information about you from third-party sources, such as business partners and social media platforms. This may include demographic information and contact information.
**How We Use Your Information**
We use the information we collect for various purposes, including:
**Providing and Improving Our Services:** To provide, maintain, and improve our online platform and services, including developing new features and functionality.
**Personalizing Your Experience:** To personalize your experience on our site, such as providing customized content and recommendations.
**Communicating with You:** To communicate with you about our services, including sending you updates, announcements, and promotional materials.
**Providing Support:** To provide customer support and respond to your inquiries.
**Analyzing Usage:** To analyze how our platform is used and to monitor and improve its performance.
**Protecting Our Rights:** To protect our rights and property, and to prevent fraud and abuse.
**Complying with Legal Obligations:** To comply with applicable laws and regulations.
**How We Share Your Information**
We may share your information with third parties in the following circumstances:
**With Your Consent:** We may share your information with your consent.
**Service Providers:** We may share your information with service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer support. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
**Business Partners:** We may share your information with business partners who offer products or services that may be of interest to you.
**Legal Requirements:** We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
**Protection of Rights:** We may disclose your information when we believe it is necessary to protect our rights or the rights of others, including to prevent fraud or to enforce our terms of service.
**Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
**Your Rights**
You have certain rights regarding your personal information, including the right to:
**Access:** Request access to the personal information we hold about you.
**Rectification:** Request that we correct any inaccurate or incomplete personal information we hold about you.
**Erasure:** Request that we delete your personal information under certain circumstances.
**Restriction of Processing:** Request that we restrict the processing of your personal information under certain circumstances.
**Data Portability:** Request that we provide you with a copy of your personal information in a structured, machine-readable format.
**Object:** Object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us at the address below. We will respond to your request within a reasonable timeframe.
**Data Security**
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
**Data Retention**
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, to comply with legal obligations, to resolve disputes, and to enforce our agreements.
**International Data Transfers**
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. By using our platform, you consent to the transfer of your information to these countries.
**Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. We will post any changes on our site and update the date at the top of this policy. Your continued use of our service after the posting of changes constitutes your acceptance of the revised policy.
**Contact Us**
If you have any questions about this Privacy Policy, please contact us at:
SlackIQy Communications
123 Tech Drive, Suite 250
Austin, Texas 73301
USA
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